Pension Assistance List (PAL)

Helping workers and retirees who have pension questions

The Pension Assistance List (PAL) is an American Academy of Actuaries program that serves the public. It is intended to provide professional services to consumers who have questions about their pension plans.

When a request is received, the PAL coordinator selects an actuary from the PAL volunteer list who has appropriate expertise. The PAL actuary contacts the consumer and offers up to four hours of free help.

Soon after the initial contact, the PAL actuary and the consumer each receive a form from the Academy that solicits feedback.

The PAL program has been featured in a number of publications, including most recently The New York Times and Forbes in 2016.

Questions? Contact Kristina Jackson at 202-223-8196, the PAL coordinator.